The service dept. and it's manager could possibly ...
The service dept. and it's manager could possibly be the worst in the Carolinas! I recently had an experience with the service dept., service manager, and the narcissistic owner. The incident involved warranty work, and the lies that were told to me by all of the above. When I contacted the Hyundai Care Center, they confirmed what I suspected, and told me that Crenshaw had not followed through with the "assistance claim". Do your do diligence, follow up on everything with the Hyundai Customer Care folks... if it involves warranty work. Crenshaw will blow smoke up your skirt, tell you they have not heard back from Hyundai ... when it's only the Crenshaw Service Dept. that has not done anything to correct your problem.