My wife and I have been happily served by the doct...
My wife and I have been happily served by the doctors for 7+years but will be seeking care elsewhere. This is due to the fact that due to their 3rd party contractor who processes billing you do not know when a conversation with a doctor during a routine wellness visit will become a "seeking care/Diagnosis" visit and be billed for a treatment you did not seek out in violation of Missouri 431.061. Though they will hide behind the general wellness consent form you signed and then inform you all their actions are in the best interest of the child which is not addressing the issue but rather redirecting the conversation to put you into a posture of shame and acceptance and not stand up for your children.
The bill is not substantial enough to warrant taking to claims court. But I no longer have confidence in the company's administrative posture to feel comfortable to have a normal relational conversation with the actual doctor who is providing care lest it be turned into another Bill. Healthcare is built on trust of care and ability to dialog with doctors and Pediatric Associates of SW Missouri Billing Administration is a unseen barrier between the patient and the doctor that is only felt after the fact and will not be addressed or fixed later.
During my yearly care visits I regularly have conversations with my doctor about migraine's or bone/musculature injuries that have happened between visits as they are interested in making sure I am healthy and informing me of options if I choose to proceed with the care but I am not billed for them unless I agree to proceed with the care. I've been informed this is not the case with this group's administration.
