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Good Guy Electric LLC Good Guy Electric LLC Reviews 9
1 year ago

Poor workmanship, unsafe and long wait

From the date I contracted with Good Buy Electric (Dec. 2024) to upgrade my home's electrical panel, until the job was finally finished, was 6 months. Yes, months! I waited 3 months until he was able to make time to begin the install. The installation of the new panel was on March 4. I had to wait until April 17 for him to finally return to make the connections. Since he had not prepared things ahead of time, we were without power all day while he made the connections from the old panel to the new one. The connections were rather messy, too, as he used twist-nuts for all of the many wires. Using a terminal strip would have been much neater. As he failed to properly label the wires before routing them through, we ended up with 3 dead circuits at the end - the electric dryer outlet, which I also use to charge our electric car, the hot water heater, and one bathroom had no power. Not to mention, he accidentally shocked himself when he accidentally started to connect two wires on opposite phases while the circuits were live. He said he would return the next day to correct those dead circuits, but he got busy and didn't come back for another 2 weeks. Meanwhile I got tired of waiting and went ahead and fixed the problem myself. Fortunately I do have some electrical understanding, and was able to correct it. I undid all his splices, did continuity tests on the wires, and reconnected them correctly. The original panel still had no cover on it - the wires inside were exposed. Finally, in June they gave me a cover to put over the hole in the old panel. That's 6 months from start to finish, and they messed up and I had to fix it. Unfortunately, I cannot recommend this electrician, as he clearly does not have the competence or safety mindset that is needed in this line of work - you can expect a half-done project after months of waiting.

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