About 3 1/2 years ago, I started using Dr Compton,...
About 3 1/2 years ago, I started using Dr Compton, on my daughter’s recommendation. They knew from the beginning I gave my pups their vaccines, have done so for approx 30 years but that my previous vet had given them their puppy vaccines (due to covid). I had their full records transferred over to Dr. Compton so they would be on file. December 5, 2022, one of my pups was neutered without any vaccine issue. On Saturday, June 14, 2025, I arrived around 7:10 am to a 1/2 filled parking lot and 2 people in the waiting room. Dr Somerford was the vet available. When I finally got into a room, speaking to a tech as to why I was there, the vet came in. Dr Somerford starting talking to me about vaccines and “my dislike for lepto” - which was not my reason for the visit or in any of my discussions. I said “you must know my daughter” and that is when she gave me “her opinion” of my daughter (of course, her opinion was not asked for nor appreciated). After Dr Somerford and I had her lepto vaccine discussion, we finally got to the reason I was there - my pup had a tiny lump I was concerned about. She tested that lump, saw some cancer cells, told me she would ask the other vets to look at the sample on Monday, give me a call & set up surgery - never once mentioning vaccine issues. A bit later, the tech comes in, says they cannot do a surgery because “my pup is not up to date with vaccines”. I said yes he is, he had his vaccines in August, 2024. She said “by their records, he was not because they had not given them and they would not recognize my vaccines”. I said ok, that was 10 months ago, although I’m totally against giving a vaccine before a year, I will give him one today so he can have the surgery. The tech said, "well, he will also need one in 4 weeks because we don’t have his puppy vaccines on record”. I explained that my pups files were sent over a couple years ago, they were given their puppy vaccines, one pup had been neutered there without issue, this one was 5 years old and didn’t need his puppy vaccines again. The tech said they would refuse the surgery without the “vaccines” - plural. I asked to speak to the vet and the tech said “she did not have time to speak to me”. I said well, why didn’t the vet tell me this before you charged me $246.00 and wasted 3 1/2 hours of my time when I could have gone to a better vet. The tech said “well, we didn’t expect him to have cancer and no other vet will do his surgery either”. The more the tech and I spoke, I found out the office updated their system a couple years ago and “records” were “lost”. Dr Collins (the owner) was supposed to call me 1st thing Monday, June 16, no call, nor a call on Tuesday. Moral to the story - Dr Somerford can trash my daughter, do testing on my dog knowing I did his vaccines, charge me for said testing, find out he has cancer - then deny surgery after knowing all the facts and her knowing the whole time, no matter the result outcome, she will deny surgery! It’s all about the money and not the love for the animal. I would NEVER trust them with any of my pups again! Here is a great example of why people don’t trust vets!
