Ted's Hot Dogs
Went to Ted's on Transit Rd in Williamsville, NY....
Went to Ted's on Transit Rd in Williamsville, NY. I would give them a 0 rating if I was allowed! They have a new system for ordering your food. You have to use a small computer, which they only have 3 of. No human or counter service to take your order. The computer is hard to use and takes a very long time to place an order. Plus there is no one there overseeing these computers or there to help you with it. Once you get your order in the computer, you are given a number and then have to wait for your food. While we were waiting for our order we witnessed several people who had to have their orders redone because the system got it wrong!! There were long lines of customers waiting to place their orders on these stupid computers and there were lots of employees standing around doing nothing and helping people to place their orders on the computers. Also took a long time to get our food!! They were very unorganized and were running around with food and asking people if it was their order; which it wasn't. And couldn't even find who ordered it!! Ted's is very overpriced with terrible customer service!! I will never go to another Ted's again!!!
