Lack of Customer Interest
I participated in their auction online. I was very pleased with the quality of the items. I would highly recommend them as an on-site auction. However, as an online buyer, I lost control of my cost with there shipping practices. What always cost me $24.00, cost me $56.00 with them. I even offered to provide them a shipping label right after the auction, but they ignored my request and shipped the items at this high cost automatically. Then they got upset when I started asking questions about why the cost was so high.
I guess I’m wrong to expect other companies to treat their customers, like I treat mine. That’s to keep my cost as low as possible, with their best interest in mind at all times.
