As a customer for several years I am very disappoi...
As a customer for several years I am very disappointed in how they conduct the business of billing. We missed one payment as the bill did not arrive and immediately after the due date a shut off notice was sent giving us one week from the due date to pay or our service would be shut off. Completely disappointed by this as we have never been late or miss payments before. We are limited in our options for service and will have to begrudgingly continue with this company. When we contacted them with this, we were told that this is how they conduct business and have no control over delivery of bills once they are mailed out. If we don't get one, then too bad. Very disappointing indeed.
