Rubbish user experience
As a user my experience of Mitek is rubbish. I am being hounded by messages despite having completed the ID check. The solicitor who sent me the link has no idea how to stop the messages. I am being told that I may need to provide additional information, but the link does not request that, when I click on the link it takes me back to the start. Yet if I click on the link from a few days ago that I used to complete the ID process it says that all checks are 'processed'. I have found the whole experience frustrating and unnecessarily time consuming.
