I've experienced multiple instances of being overcharged, indicating a recurring pattern of negligence in their billing practices. Deciphering their confusing billing statements makes it challenging to identify errors.The company's failure to promptly rectify billing errors undermines trust and loyalty.
Customers often face unnecessary frustration and inconvenience due to the billing department's frequent mistakes. I've dedicated numerous hours to rectifying billing errors, only to encounter more inaccuracies.
The visually unappealing website makes it challenging to view the company in a serious light.Users are driven to seek alternatives solely based on the design.The unprofessional design conveys a sense of incompetence and neglect. The design falls significantly short of users' expectations for quality.
