Non-responsive and Non-transparent Communication!
It isn't my preference to write negative reviews about a business; however I owe it to others seeking financial advice from US Private Wealth, LLC dba Wall Private Wealth, Inc. to inform potential clients of my experience with this firm.
Upon receiving a mail solicitation in the Spring of 2022, I met with them and was impressed with their diversification model. By June, I had entrusted them with about half of my net worth. By September 2023, we parted ways as they made it clear that as a "small boutique" firm, they didn't have the "bandwidth" to address my administrative requests. You see, during this time, I married, changed my last name and wished to put all of my assets into a family trust. The relationship then deteriorated by them not returning calls and emails. I even sent a letter to the founder of the firm, Michael D. Wall in August 2023 noting my frustration. No response.
Although then tempted to write a review, I decided not to as long as the investments they had locked me in were performing satisfactorily. As a backdrop, albeit an "accredited" investor, I'm not super wealthy, I assume the reason I was ignored. I'm an older retired woman and entrusted about half of my net worth with them. So far, the real estate and private equity investments are performing and paying the expected dividends; however of the total amount entrusted with them, 250K was put in a 10-year annuity, presumably the safest investment of them all. Upon the anniversary of the 2 year hold period in June, 2024, it came to my attention it was indexed to a vehicle that made literally 0% during 2 years!
I sent a polite email to the 2 advisors I worked with and asked them to simply explain why I was put into this type of annuity. Completely ignored. I suspected I wouldn't receive a response since they stopped responding even when I was a paying client. Again, no response upon telling them I'd be posting this to every consumer board I could find. In summation, I don't think this is the type of financial advisor you wish to have.
