I am thoroughly disappointed with my experience with Danube Home.
I am thoroughly disappointed with my experience with the Milano water purifier from Danube Home. I purchased the machine approximately a year ago, and it has been out of service for more than 10 days now. Despite filing three complaints, I have yet to receive any technician visit or even a call back. The customer service is extremely poor, with representatives promising a visit on specific days but failing to show up each time. This level of service is unacceptable, especially for a product that is essential for daily use. I expected much better from Danube Home and am now left with a non-functional machine and no support. I strongly advise others to think twice before purchasing from this company.
