Stay away
Not sure where to start but I will start at the beginning. My mother and father are elderly and my father was in the mid-stages of alzheimer's, I was concerned about him having to go into an assisted living facility (Nursing Home). If this happened we were concerned that all their assets would be consumed due to the cost associated with the care he would need (Mother could lose her house). In 2019 I heard an AlerStallings (Golden Reserve) ad on the radio in regards to how trusts could secure assets (we knew nothing about this,) so I made an appointment. Everything went great, my parents agreed to have this team create a trust that would secure all their assets in a 5 year period, (House, investments, cash, etc). The cost was a bit steep but worth it to make sure my mother would be safe and have her house if dad had to go in a home. Everything went well, annual meetings to verify the security of the assets, advice on what to invest in to keep their money growing. When 2024 arrived and the Trust had hit the 5 year time requirement for security. Another annual review and come to find out half of the assets that my parents brought to Golden Reserve was not in the trust. I went back to the original documents and the form given to us showed that the owner of funds now not in the trust, showed that the funds were owned by "Trust". At the top of the form it listed my parents name. This told us that this fund was owned by the trust created. Now that the 5 year mark was met in 2024, come to find out almost $200,000 was not securred in the trust. Golden Reserve failed to put the funds in the Official Trust name. The fund was started by transfering my parents stock to a new safe investment advised by the AlerStallings/Golden Reserve team and they did not put it in the Trust. How does this happen? Unfortunately my father contracted COVID and passed away before the need for assisted living. My mother is now 89 and quite frail. If she has to go into a nursing home she will lose all of the $200,000 unsecurred due to this major blunder by AlerStallings/Golden Reserve. I feel as if I failed my mother. I guess I am somewhat at fault only because I did not hire an attorney to make sure AlerStallings/Golden Reserve was doing the job we paid them to do. Where do you put your trust. NOT IN ALERSTALLINGS/GOLDEN RESERVE!
