They will waste your time.
I booked a call with this company only to be no-showed twice. This was after I had confirmed my appointment time, took the time to watch their required video, AND receiving confirmation texts that Emma would be calling me. She then left me waiting for over 30 minutes with no response to the texts I sent trying to find out what was going on. She only texted me again after I finally sent an email response to the company about how I was stood up.
It was like pulling teeth to get any communication from her to reschedule the original appointment, then, even after confirming my second appointment time today, Emma no-showed that as well. And during all of this I kept getting automated texts about their $1000 off birthday promotion they wanted to know if I was interested in.
Obviously, this company has an issue with communication, follow up, and organization. If this is how they treat potential clients who were interested in doing business with them, I would hate to see how any communication with my clients would have been handled. Guess I dodged a bullet.
I wouldn't recommend contacting Canine Compass unless you are ok with having your time wasted and receiving pointless automated texts.