DO NOT USE! Instructed redwood collections to coll...
DO NOT USE! Instructed redwood collections to collect an unpaid debt, the debtor paid me just before they made contact yet Redwoods still demanded the costs of 15% plus vat for the total outstanding balance for writing an email to them.
Total cost they demanded was £1800 for writing an email.
Even though my terms and conditions state any costs fees and disbursements to be added on top they did not continue to pursue them for this, they came to me for their costs.
They are a basically a letter writing company with no legal training.
You can do this yourself or contact a solicitor if you really wanted to get someone to write something for you at a fraction of the cost and they have actual legal training unlike redwoods.
I have used them previously and they even forgot to add my fees, costs and disbursements and that matter went through court for recovery, their excuse was my terms and conditions wasn’t given to the person who dealt with the case though they were passed to multiple members of their company, they are all over my website and when I filled out the case listing form they asked if my terms and conditions allow for the recovery of fees costs and disbursements.
Completely unacceptable and incompetent. Absolute con artists, stay well clear.
