Having been a part of Abanca’s acquisition of Deut...
Having been a part of Abanca’s acquisition of Deutsche Bank in Portugal I have first hand experience of the downward spiral of customer service since the acquisition. Even the simplest request such as termination of a card turned out to take months and receiving a mortgage proposal as an existing customer was met with silence (something that competitors such as Millennium and Santander were able to provide, although I wasn’t even an existing customer with those banks). My recommendation is to simply stay away from this bank.
