mymuir

Poor Customer Service and product

Asked if two types of lights would be compatible with cbus system before I made an order. Ordered two different types with the idea that we would fit our whole house with the right one. Was charged for the lights. They lost my order. It didn't arrive so I followed up with them and they had to track it down. Took weeks. No receipt given, just an order number. Tested lights...by pluggibg them into the outlet my electrician supplied. They didn't work properly. .flickered and hummed. They refused to let me return because I had tested them.
How can you know if it's going to work and what the lumen output and colour accrual look like on your house unless you plug it in!
Every other reputable shop let me return.
We ended up going with Mica Lighting company with a product that did work exceptionally well so regimens you avoid Green Earth and go with someone else.