I honestly didn't know whether trying again would make any difference
I honestly didn't know whether trying again would make any difference. I had already spent so much time worrying that my funds were gone. After using the finexbox.us.com to merge my account, I completed KYC and waited for the result. To my surprise, the account became active again. I then tested the withdrawal process, and it was successful. That experience gave me a sense of relief I hadn't felt in a long time.
