I recently completed the KYC verification process on KiwiCoin Exchange, and my overall experience
I recently completed the KYC verification process on KiwiCoin Exchange, and my overall experience was average. I had a few questions about the required documents, so I contacted the support team for clarification. It took a little longer than I expected to receive a response, but when they replied, the instructions were clear and professional.
After following the guidance they provided, my verification was completed successfully. I appreciate that the support team was courteous and willing to help, although I think the process could be improved with faster response times and more regular updates. Overall, it was a satisfactory experience. The issue was resolved, but there is still room for improvement in the customer support experience.
