Do not trust or do business with DX Engineering
Was told by DX that they would issue a chargeback and it would show up at my bank within 2 days. It has been 8 days and still no chargeback. They did cancel the order but they kept my $345.00. As far as I am concerned this is theft on top of repeatedly lying to me about it being shipped.
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AVOID DOING BUSINESS WITH DX ENGINEERING.
THE COMPANY CANNOT BE TRUSTED AND MAY
EVEN STEAL YOUR MONEY. FILING ACHARGE
BACK ON MONDAY AT BANK AND AM NOTIFYING
BBB ABOUT THIS THEFT AND AM GOING TO POST
ABOUT THIS ON QRZ AND ANY OTHER HAM SITE
AVAILBLE ON THE NET. DO NOT BUY/ORDER ANYTHING FROM DX!!!!!!!!!!
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After contacting DX earlier today they advised that they were cancelling the order and issuing a chargeback. Will finally give them credit for this. Just wish they had agreed to do this before. Just don't like thinking I have been taken advantage of after spending more than $3500 over the past couple months there.
I ordered a OptiBeam HF Directional Antennas OB11-3HD and 125 feet of DXE-213URC125 with Amphenol 83-1SP Ends on morning of July 6th 2026. The ship date for both were July 7th. The antenna arrived July 10th as scheduled. On the morning of the 9th the coax had not shipped so I did an on-line request to cancel that order because the same thing was available locally at HRO. Within a few minutes of requesting the cancellation I received a call and was told the item was going to be shipped that morning and they would upgrade it to overnight delivery. The order said that my credit card would not be charged until the order was shipped. I checked on the 9th and the charge had already been completed. Today is the 11th and the item has still not shipped. If they had been truthful and told me the actual estimated ship date when I ordered the item and on the 9th when they called I would not be writing this review. I am going to request another cancellation and request a chargeback. I have purchased other items from the company and did not have any major issues. Either way, if they allow the cancelation and chargeback or they force me to accept the product no matter what the ship date, I will never do business with DX Engineering again and I will advise others not to so. All they had to do was be truthful/honest but they chose not to do so. Avoid doing business with this company.
