BEWARE!!! STAY AWAY!!!
BEWARE!!! STAY AWAY!!! If I could give a negative number, I definitely would. In 2023, I contracted with Lance from A Personal Touch Pool Service to fix loose coping, fix loose tiles, re-caulk perimeter of the pool, and paint the pool. Contract was for $9000. Half due on 5/1/23 when he started the job, which was paid and I have the cancelled check. He was supposed to be finished by finished by 6/1/23 but never finished until 6/28/23. Balance was paid by check on 6/28/23 and I have the cancelled check. Paid in full.
He complains that he never has any help. Problem is, he talks alot and the job just continues on forever. There were times where he did not show up for days on end. Overall, I had no problem with the pool repairs he made other than the fact that he exceeded his end date by almost a month.
Here we are in 2026. Three years later. I have never talked to Lance since 6/28/2023. When we went to open the pool this year, we found one of our pipes had cracked. I called Lance on a Saturday, he told me he would be call me on Monday and let me know if he would be out on either Monday or Tuesday. He never called Monday and never showed up. On Tuesday, I texted him and asked if he would be out on today, Tuesday. Lance called me and told me that he would not be out because I stiffed him $2500.
I have 2 paid cancelled checks that total $9000, the cost of the contract. I paid him in full. How dare he accuse me of stiffing him money.
I would not recommend using his service. He does not complete the contract on time and he accuses people of stiffing them. He told me his wife does his bookkeeping so they obviously keep very poor records.
