When I first lost access to my old Tidex account, ...
When I first lost access to my old Tidex account, I honestly thought my funds might be gone forever. There had been confusion about the platform transition, and I wasn’t immediately aware that services had continued on Tidex.us.com. Once I reached out to support, they carefully explained how existing users could reconnect their accounts to the new platform. The instructions were clear, and although the verification process took some time, it was completed successfully. After finishing the required steps, I was able to log in again without any issues. Seeing my account restored and my funds accessible again was a huge relief. In the end, the transition process turned out much smoother than I originally expected.
