Hajro Baljić

I still remember the confusion and frustration I f...

I still remember the confusion and frustration I felt when the old Tidex exchange suddenly stopped working without any prior notice. There were no warnings, no announcements—just an error message when I tried to log in. At that point, I truly believed my funds were gone forever. Even reaching out to the old support team didn’t help, as they said they could no longer assist. It felt like a complete loss. However, everything changed when I discovered the new website. Their support team responded quickly and guided me step by step through the account merge process. After completing my KYC verification, I was finally able to access my account again and withdraw my funds successfully. The relief I felt was indescribable.