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I had been a bigomex user for quite a while before...

I had been a bigomex user for quite a while before any problems started, and everything had worked smoothly up until the sudden outage. When the platform became inaccessible, I was worried about my remaining balance. Communication was not immediate, which made things more stressful. After finding out about the transition to bigomex.net and completing the verification process, I finally regained access and withdrew my funds. I’m glad the issue was eventually resolved.