First complaint: Cannot order products on website ...
First complaint: Cannot order products on website because according to Jackie who is the person who answers your questions at this company said it cannot be ordered on website because you cannot use credit card. We have to either pay cash or chase bank deposit.
When we first called Jackie to get information, he was very helpful and good customer service.
When I called back to clarify some information, he was SO NASTY! He said, "I TOLD YOU 10 TIMES, YOU CANNOT ORDER THE PRODUCTS ONLINE, DON'T YOU UNDERSTAND ENGLISH" "YOU KEEP BOTHERING ME" "GO SOMEWHERE ELSE TO ORDER".
The reason we needed clarification on a few things which we didn't even have a chance to ask was because his accent was so heavy, it was hard to understand everything he was saying.
