I went to Wayne and Sons Automotive in Santa Rosa and got RIPPED OFF!! ...
I went to Wayne and Sons Automotive in Santa Rosa due to a check engine light after I had replaced all of the supposed reasons for the check engine light and it was still on. My own mechanic was as confused about it as I was so I took it to Wayne because I had heard they were good. They told me they would fix it with parts costing nearly a $1,000.00 for two parts that I can buy elsewhere for both under $50.00. That $1,000.00 amount does not include labor. When I went in to set up an appointment, the couple ahead of me were told that Wayne's diagnostic charge was $189.00! I took it in the next day and when I went to pick it up after Wayne told me the exceptionally exorbitant prices if they did the work they handed me a bill for doing only the diagnostics and charged me $296.00!! What a RIPOFF!!! Because that other couple were young and I am a 78 year old man does that entitle them to charge me half again what they were charged? Maybe age discrimination?
