I must say that I am very disappointed with The No...
I must say that I am very disappointed with The Northern Medical Group Gastroenterology Division in Poughkeepsie, NY. I am very disappointed with Dr. Paul Burrows' decision in cancelling my appointment that was already scheduled for me to have a Colonoscopy procedure done on that date. I was asked on what day I would be available to have the procedure done. I picked a day that would have my employer have someone cover my employment position for a couple of days. One day for preparation and one day for the procedure. I spoke to my supervisor and set the date up with Northern Medical Group. I asked Northern Medical Group if they would be so kind and give me a doctor's note for those 2 days as my employer requested this from me. I called 3 different times within 2 weeks and a half, and all I got was that someone was going to call me back soon each time. I never received a phone call or notification of any, except to cancel the appointment date that was best for me. They asked me if I would like to reschedule, and of course I said, "Yes" They asked me if I would be able to do the following week, and I told them that I would not be able. I asked if they had something available for the last week of March 2026, they told me they would not have anything else available until April 20ish. It is crazy that I had an appointment date set before a lot of people, and now because Dr. Burrows decided to cancel, I now had to wait for a lot of people that were scheduled after me. It makes no sense to me. I had recently given Dr. Hotchandi, Dr.Burrows and The Northern Medical Group Gastroenterology 5 Stars for their Smiles, Kindness and great sense of humor, but what is a great sense of humor, Kindness and a lot of friendly smiles if their Job and their Professionalism and attending to the needs of their patients is VERY POOR! No one apologized to me either. I will be going to another appointment with another medical agency very soon. I have completely finished any relationship and business with Northern Medical Group period. One of the worst medical agencies that I have ever seen.
