My experience at CEI was disappointing from start ...
My experience at CEI was disappointing from start to finish. Both my primary physician and optometrist referred me here specifically because of recent concerns related to how GLP-1 medications may be affecting my eyes. I expected expertise, curiosity, and at minimum a willingness to engage in the conversation. Instead, the appointment felt dismissive.
I was told only that it wasn’t glaucoma—information I already had—and none of my actual concerns were addressed. Rather than digging deeper or offering guidance, I was pushed back toward my primary care doctor, leaving me stuck in the middle while no one takes ownership of the issue.
On top of that, the interaction itself was handled rudely, which added unnecessary frustration to an already unproductive visit.
I sincerely hope CEI invests in staying current with emerging medical topics, including how newer medications may impact eye health. Patients deserve providers who listen, collaborate, and lead—not ones who rely on outdated scripts and dismiss valid concerns. As it stands, the visit felt like a waste of time and an opportunity for better care was missed.
