They are not professional at all. Initially, they ...
They are not professional at all. Initially, they will say very positive things to get your business easily. Once you've paid them, communication becomes scarce, and there is no progress unless you constantly follow up, which is a waste of your money and time. There is high staff turnover; nobody seems to stay for long. My case has been with them for four years, and each case handler only stays for 2-3 months before being replaced by someone new. This has been very frustrating, and I feel it is not worth the investment. They also fail to inform or guide you on any legal matters, even after you have paid thousands of dollars!
