I have been with LG&E for over 3 decades, time to run away!!!
I have been with LG&E for over 3 decades. In the past years, they swope out smart meters on many of my rental properties without sending me a noticed. I passed it. However, I opted out and agreed to pay $29 per month for someone to come and read the meter monthly on my personal property for the reason that my tenants complained the utility bills are slightly higher than the old meters. In the past 2 months, the weather is cold and snow. LG&E didn't send out any readers and overcharged me based on last year's usage (it called estimated). They charged me this fee and used the reason that there's blockages from my property preventing them to access to read the meter. This was totally fault. Hijacked, extorted your customer for this service is considering lowlife. If anyone of you remember that last year LG&E increased the bill up to 8% on residentials and in general, they jacked up their incomes to over 6 billion dollars yearly. This company is so greedy, still ripoff their customers on other things to satisfied them. Oh well. I'm on my way to Texas.