duncanwhite100

Excellent service from Pilbeo

I was part of a group of 8 that used Pilbeo to transfer our bags during the Camino doing the 'English Route' - Ferrol to Santiago in April 2023. The Pilbeo App was very easy and intuitive to use - and communications with excellent - and all luggage was transported perfectly. I left my wallet in a hotel one night - and only realised the next day. I contacted the hotel - who had it - and then asked Pilbeo if they could get it to me. They arranged it to be transferred (2 legs) on that same day - and did not charge me for it. They were very very helpful and efficient - as well as very kind in not wanting any fee for this emergency carriage. I can very firmly recommend Pilbeo for transferring luggage on the Camino!