6 months ago
The website of the company was user-friendly, with...
The website of the company was user-friendly, with clear navigation and easy access to information. The product catalog was extensive, offering a wide range of industrial products. Prices were reasonable and competitive. However, the customer service was average. Although they were responsive, their knowledge about the products and willingness to provide detailed information was lacking. It would have been helpful to have more assistance and guidance when making product selections. The delivery was also average, with no major delays but nothing extraordinary either. Overall, it was an average experience dealing with this company. There is room for improvement in terms of customer service and product knowledge.