Questions about ZeroMax Moving and Storage
What is ZeroMax Moving and Storage?
ZeroMax Moving and Storage is a licensed NYC moving company based at 183 King St, Brooklyn, NY 11231, serving homes, apartments, offices, and specialty moves across the five boroughs and nationwide.
What pricing model does ZeroMax use for its moves?
The company offers flat-fee pricing with no hidden fees and claims it can beat any licensed mover's quote by 5%-10%, providing a stress-free moving experience from packing to final delivery.
What types of residential and commercial moving services are available?
ZeroMax provides full-service residential moving including packing, loading, unloading, and unpacking, as well as commercial moving for offices and fine art relocation with expert specialists.
How can a customer book a move and what discounts are offered?
Customers can book same-day moves when a crew and truck are available, and the company offers a 10% discount for same-day booking alongside long-distance routes to major cities like Los Angeles and San Francisco.
Where is ZeroMax located and what are its operating hours and contact details?
The business operates from a Brooklyn address with hours from 7 am to 9 pm Monday through Friday and 7:30 am to 8:30 pm on weekends, and can be reached at 929-295-6262 or [email protected].
How long has ZeroMax been in business and what licenses does it hold?
ZeroMax has been operating since 2018 and holds licenses including US DOT 3224565, NYS DOT 40574, and MC 1009800, ensuring compliance and reliability for its clients.
What additional services and products does ZeroMax provide?
The company offers a range of additional services including storage solutions in Brooklyn, moving box rentals, TV removal and mounting, appliance moving, and mattress moving.
What packing options and material costs are available?
ZeroMax provides full packing for entire homes or partial packing for specific items like kitchens and fragile goods, with materials supplied and boxes available for $4.00 each.
How does ZeroMax handle insurance and COI requirements?
A COI (Certificate of Insurance) is required for most NYC buildings and ZeroMax can provide one, typically needing 24 to 48 hours of advance notice with specific building details.
What experience and operational strategies does ZeroMax claim to use?
The company states it has moved over 10,000 people in the past decade and uses experienced crews with proper equipment to navigate NYC's tight stairwells and strict building rules.
What are the estimated costs and rate structures for moving?
ZeroMax offers hourly rates starting from $99, with local moves costing between $400 and $3,800 depending on bedroom size, access, and distance, and a written quote is provided before the move.
What are the deposit and cancellation policies?
The business accepts deposits to hold dates and requires 48 to 72 hours notice for cancellation, with terms detailed in the written quote provided to the customer.
What are the reported review ratings and how many reviews exist?
ZeroMax claims to have high ratings on Google (4.7/5), Yelp (4.2/5), Trustpilot (4.6/5), and Thumbtack (4.8/5), though its Trustburn listing currently shows 0 reviews.
What is the overall approach ZeroMax takes to customer service?
The company emphasizes personalizing each move to meet customer demands, from custom packing to flexible storage solutions, ensuring a calm and easy moving day.
What is the official website of ZeroMax Moving and Storage?
The official website of ZeroMax Moving and Storage is zeromaxmoving.com.
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About ZeroMax Moving and Storage
ZeroMax Moving & Storage is equipped to manage moves of any scale across New York City. We offer reliable, insured service for homes, apartments, offices, and specialty moves. We understand the urgency and complexity of moving in NYC and bring experienced crews, proper equipment, and a structured process. From packing and storage to moving boxes and custom handling, our services are built around efficiency and safety. With clear pricing and flat-fee options, we help reduce moving stress from the first call to final delivery.
- Website
- zeromaxmoving.com
- Phone
- 9292956262
- [email protected]
