Wynn Las Vegas Casino & Resort

Wynn Las Vegas Casino & Resort Review

Reviews 4449
4.7
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K
4 years ago

The rooms are beautiful, clean, and smart. You can...

The rooms are beautiful, clean, and smart. You can control the tv, radio, blinds, drapes and lights through Alexa. The view was awesome at the end of the Las Vegas strip. There s a casino in this hotel, many shops, venues and places to eat. First time to Vegas was a 5 STAR!!!

B
4 years ago

Just Wow This Place Is Amazing From Top To Bottom ...

Just Wow This Place Is Amazing From Top To Bottom ..Of Course A Classy Place With A Class Act...Diana Ross Was Over The Top Exciting... The Food Was Absolutely The Best...Scale Of 1-10...(10) Hands Down.

J
4 years ago

We go to the Wynn 3-4 times a year. The rooms at t...

We go to the Wynn 3-4 times a year. The rooms at the Wynn/ Encore are fabulous. Well appoint2ed and clean. The dinning choices are equally great. The casinos are HUGE and the staff are helpful. A very nice way to lose your $!

Z
4 years ago

As a florist, I really appreciate all those floral...

As a florist, I really appreciate all those floral displays they have throughout the hotel, especially the floral carousel created by Preston Bailey. Everything is an eye candy here

My friends and I were here for were her for the morning buffet in the hotel. Food are delicious and lots of choice. They only thing I would recommend is adding more fresh fruits in the bar, because other than the watermelon tuna salad, there isn't any fruits.

G
4 years ago

Hands down the best property on the strip. Steve W...

Hands down the best property on the strip. Steve Wynn has been waiting to put his name on a building and you can see that he went all out. This is a very classy establishment with attention paid to every minute detail. Always a pleasure to walk around here and take in the beautiful art.

G
4 years ago

Wynn is a nice hotel however make sure to check yo...

Wynn is a nice hotel however make sure to check your bill. The package included free buffet breakfasts each day however not all of them were credited to our account. The hotel reception blamed the buffet cashier and vice versa. Also if you plan on sleeping before 5am, make sure to request a room that is not facing the pool. XS nightclub has an open wall facing the pool and the music blasts all night until 5am. I was up on the 55th floor and it still kept me up.

R
4 years ago

Walked through this luxurious beautiful property. ...

Walked through this luxurious beautiful property. The whimsical Christmas displays, bright and airy public areas and casino make this a fun place to visit. Loved the Pope ye statue. Price on request. Hmm
We got lost and walked through the convention centres endless empty halls.
Really liked the outside fountain. Light, water, music, waterfalls.

E
4 years ago

My favorite hotel in Vegas. The decor is perfectio...

My favorite hotel in Vegas. The decor is perfection. The staff are fabulous. The shopping and connectivity to other locations is wonderful. The whole atmosphere just exudes class and grace.

R
4 years ago

I stopped by the Wynn to have dinner at Red 8. It ...

I stopped by the Wynn to have dinner at Red 8. It is one of the best restaurants in Vegas and definitely one of the best Chinese restaurants in the US. I highly recommend the egg white and dry scallop fried rice and the garlic green beans. I have not had a bad selection here in the 15+ times I have gone there.

J
4 years ago

This place is incredibly beautiful on the inside. ...

This place is incredibly beautiful on the inside. I'm not usually a fan of pastels, but it's such an amazing contrast to the rest of the strip. Every restaurant has vegan items (sometimes you have to ask for a separate menu), and the menus are cycled pretty often, so it's not always exactly the same trip over trip. Beware that the Wynn aims for a higher-end clientele so many of the restaurants require dress clothing and all of them are at least "resort casual".

P
4 years ago

This was our first trip to Las Vegas. Perfectly lo...

This was our first trip to Las Vegas. Perfectly located to new and old Vegas for an experience to remember. Fabulous!! Property and staff (Too many kudos to write all) .....definitely coming back. Looking forward to seeing the Wynn West completed. Thank you.

R
4 years ago

My favorite Las Vegas hotel. Spacious, luxerious r...

My favorite Las Vegas hotel. Spacious, luxerious rooms with views onto the strip or the golf course. Stylish restaurants and very chique casino area.
Nothing better than starting the day with breakfast on the patio overlooking the pool and a glass of mimosa in your hand

S
4 years ago

JUST DON T. This place has the worst customer serv...

JUST DON T. This place has the worst customer service I ve ever experienced at a hotel. Ever. Much of the staff are miserable, mismanaged and as a result rude - taking frustrations out on customers. There is so much red tape and process that it seems impossible for anyone to help with any minor issues or additional requests. For example, when we arrived, we were told we d been upgraded room with a panoramic view. What a joke! In other words, we ve upgraded you to a room no one wants, but hey there s a bigger window! The so-called panoramic view was literally of construction cranes, parking lots, sand, etc. Naturally, we requested a change which soon became a nightmare. Suddenly, in a span of just twenty minutes after checking in no rooms were available unless we wanted to shell out additional $$$ ?!! The employees were terrible dealing with the situation. At any other hotel it would have been so easily fixed. After 3 calls to the front desk which didn t work (no call backs), we made our way back to registration and received huge attitude from a front desk staffer and then a front desk manager who literally raised his voice at us. At that point we were almost ready to leave - and if we hadn t already paid upfront, believe me we would have. We were only trying to find a mutually beneficial solution here, politely and patiently. I legit cried out of frustration. After an hour or more of back and forth, finally a compassionate hotel manager came to the rescue, offering a room change and complimentary fruit basket and beverages for the hassle. We ended up with a king and rollaway bed instead of two doubles but at least had a real view. But then the basket and beverages never came, even after inquiring five times to the staff throughout our stay regarding this. So much hassle for something so simple...a gift nonetheless. Additionally, the gym staff were quite unpleasant to my mother who has a foot injury. She was told she could not use the facilities with her (special pediatrist approved) footwear since it wasn t a traditional sneaker . More managers had to be called to explain the situation, eye rolls galore making us feel horrible and finally after thirty minutes, she was able to enter. So much for having time to work out! I mean you paying a hefty resort fee for these facilities and everyone just seems so unaccommodating. Of course a few pleasant interactions here or there but too few to make up for everything else. Even the elevator resort staff were quite miserable when my family members arrived late at night, forcing them to walk across the entire premisses to grab an extra key instead of calling up to the room which they refused to do. They were standing right next to a phone by the way! No one wants to help. These all may be small things but its literally constant problem here, on a near non stop basis. I found it to be a toxic environment rather than a fun one. I expect a five star hotel at 600 a night to be going the extra mile for their customers, making the experiences that much more special. And all of this compounded to create much unneeded stress, ultimately taking away from the enjoyment factor and time together. In short, we will not be staying here again. Next time, I m sticking to a smaller boutique hotel. To whoever runs this place: Please support your staff from the bottom up. Put in better policies and take invested interest and effort in training them on how to approach guests. Hope you re able to turn it around for the better. And hope this review provides some valuable insight. Happy to chat to anyone at Wynn/Encore and help!

R
4 years ago

The best casino in my opinion. Always clean and cl...

The best casino in my opinion. Always clean and classy and they do an awesome work on organization and keeping cigarette smoke out of common areas. Love the Wazuzu Chinese restaurant, a must stop while in Vegas.

K
4 years ago

Stayed here as our first stop in our honeymoon. Wa...

Stayed here as our first stop in our honeymoon. Was perfect. Stunning hotel and rooms are very large with the most comfiest bed!! Will definitely be staying here on our next trip to vegas. Resort has a calm feel to it and lovely pools. Buffet breakfast had everything you could imagine and was in this beautiful decorated place.

R
4 years ago

Paid for early check in and was given the room at ...

Paid for early check in and was given the room at 10:30am without issue. Check-In was simple and the front desk agent was very helpful. Brunch at the Terrace Pointe Cafe was excellent and a good way to start the day. The room has an Alexa with some capabilities to control the room blinds and lights which is cool if you re used to that. Room was extremely spacious and comparable to one that you might find at the Venetian. Large tub, shower stall, double sinks. All was a good stay overall and no complaints.

B
4 years ago

We had an amazing experience here this past weeken...

We had an amazing experience here this past weekend! When we checked in, I was a little bummed out because I actually booked (through Hotels.com) our reservation at Encore, and didn t realize we wouldn t be staying at the Wynn. I also cancelled our original reservation (through Hotels.com) because the price dropped, and I wanted to get the better deal, so I rebooked for that price. It turns out, the cancellation never cleared and I was going to be charged for two rooms (even though I have the cancellation email from Hotels.com). Long story short, I appreciate JON NORMAN at the front desk SO MUCH! He was able to cancel the charge for the extra room and upgrade us to the Wynn on the 57th floor, overlooking the strip! My wife and I were celebrating our third year wedding anniversary, and we couldn t believe how accommodating and welcoming the staff is. On a scale of one to ten, the hospitality level is at 100. We would also recommend Costa Di Mare for a romantic dinner, they were AWESOME! Thank you Wynn staff for all you do, and for making our trip SO MEMORABLE! - Ben and Francheska

Wynn Las Vegas Casino & Resort

Wynn Las Vegas Casino & Resort

4.7