4 years ago
Far, far better options on the Strip. Constant iss...
Far, far better options on the Strip. Constant issues, all deriving from lack of any care and attention to guests. Although this is a very beautiful hotel, the customer service is non-existent. Issues were wide and varied: no bell boy on arrival, laundry items ruined (x2), drilling above bedroom all afternoon for 2 days, distinctly average breakfast at the buffet, and many, many more. Quite frankly, I think these issues are revealed in the lack of atmosphere across the gaming floor and bars.
The hotels response to my issues were less than satisfactory.. "We watched the cctv and yes, you were right".. Did you think I'd bother lying about this stuff?!?! Ridiculous. Go to somewhere else!!!!!