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I have been using WowCompany for my web developmen...

I have been using WowCompany for my web development needs and I am very satisfied with their services. The team is professional and delivers high-quality work. The website they created for me has helped my business grow. I would recommend their services.

I have been a customer of WowCompany for a while n...

I have been a customer of WowCompany for a while now and their services have been exceptional. They have a friendly and efficient team that always goes above and beyond to meet my web development needs. The website they created for me is top-notch and has helped my business grow. I highly recommend their services.

I have been using WowCompany for my web developmen...

I have been using WowCompany for my web development needs and I am very happy with their services. The team is responsive and knowledgeable. They have created a website that perfectly represents my brand. I would rate them as average.

I recently used WowCompany for my web development ...

I recently used WowCompany for my web development needs and I am extremely satisfied with their services. The team is talented and responsive. They created a website that meets all my requirements. I would rate them as average.

I recently started using a web development service...

I recently started using a web development service and the experience has been great. The team at thewowcompany.com has been responsive and helpful throughout the process. They have delivered a high-quality website that meets all my requirements. I would recommend their services to others.

👏 The team at WowCompany is amazing. They provided...

👏 The team at WowCompany is amazing. They provided me with exceptional web development services. The website they created for me is beautiful and functional. They understood my requirements and delivered beyond my expectations. I would highly recommend their services. 👏

I recently used a web development company for my p...

I recently used a web development company for my project and I am extremely satisfied with the results. The team at thewowcompany.com was professional and delivered a high-quality website. They understood my requirements and provided excellent solutions. I would definitely recommend their services.

😊 WowCompany is the best web development company I...

😊 WowCompany is the best web development company I have ever worked with. Their team is highly skilled and they provide excellent services. The website they created for me is outstanding and has helped my business grow. I am extremely satisfied with their work. 😊

👍 WowCompany is an excellent company to work with....

👍 WowCompany is an excellent company to work with. They have a talented team that provides great web development services. The website they created for me exceeded my expectations. I am very satisfied with their work and would definitely recommend them to others. 👍

The services offered by WowCompany are top-notch. ...

The services offered by WowCompany are top-notch. Their team is knowledgeable and professional. They created a website for me that perfectly represents my brand. I am very satisfied with their work and would recommend them to others.

The service provided by WowCompany has been consis...

The service provided by WowCompany has been consistently good. Their team is knowledgeable and professional. I have been using their services for the past few years and have always been satisfied with the results. The website is user-friendly and easy to navigate. Overall, I would rate WowCompany as average.

Very good experience, have worked with Wow for ove...

Very good experience, have worked with Wow for over a year now, they made our transition from sage to xero hassle free and we completed our first vat return in xero which we had no experience on quicker than it used to take in sage.

They have been very helpful throughout the past year and very happy to always help out when you have a query on around bookkeeping/accounts.

The 'no refunds' policy of this firm is a serious ...

The 'no refunds' policy of this firm is a serious problem.

Our firm, London IP Ltd, is a firm of patent and trademark attorneys and used Wow from 2013 to 2019.

Until preparation of the accounts for y/e March 2019 our experience was without cause for complaint.



We were advised it would be very expensive to undertake an investigation to determine the cause of the discrepancy.

We therefore lost trust in Wow as a firm of accountants, and did not wish to continue to use its services.

Unfortunately we had been paying Wow in advance on a month basis a fee of several hundred pounds.

When we told Wow that we were moving firm it refused to refund any of the monies paid on account for work that they would not undertake.

Unfortunately (and somewhat bizarrely) the firm as a whole appears to be unregulated meaning that there is no body (such as the ICAEW) that can adjudicate a complaint against the firm.

Instead the ICAEW can only adjudicate complaints brought against individual accountants that work at the firm.

To quote the person that we contacted at the ICAEW: 'As you have identified, The Wow Company UK Limited is not an ICAEW member firm and it appears to be unregulated.'

We therefore tried to raise a complaint against a particular accountant at the firm that handled our complaint (and was personally regulated by the ICAEW) but the ICAEW refused to process it on grounds that the refusal to provide a refund was not owing to that accountant's conduct (it was a decision of the firm and a contractual matter only suitable for the courts).

As a highly regulated firm of lawyers we find it difficult to understand how in any circumstance a firm of accountants can essentially be unregulated, and even if the are unregulated how they can try to justify (legally and ethically) not refunding monies for work that it will not undertake in the event that a client wishes to change firm of accountants.

Certainly if we refused to refund client monies our regulator would have something to say about it!

This 'no refunds' policy of Wow appears to be solely a punitive measure to make it difficult for clients to change to a different firm of accountants in the event that they are unhappy with the service provided.

So in summary, if you want to hire a firm of accountants that will not refund money paid on account in respect of work that they are not going to do (even if you have been a customer for several years) then this might be the firm for you.

A wow