Reviews 9
Filters:
Rating
Language
Sort:
Most recent
S
3 years ago

Google contact info on RHS of screen says "Open" b...

Google contact info on RHS of screen says "Open" but it seems they are not. A very fast ansaphone message says they are not able to take calls, gives email address & someone will respond. It would be helpful to say on the Google section "Temporarily closed (lockdown)" and give email address.

A
3 years ago

OK - I used this company initially through Amazon ...

OK - I used this company initially through Amazon and had no problems and then went direct to the company itself as I am sure Amazon take their cut!!

Direct - pay more for the books, though no postage
Amazon - cheaper books but pay postage for each item (and it gets directed to their website anyway)
Broad as it is long

I ordered a series of books and there was a slight delay for some of them but the initial book failed their quality control so a delay was initiated but in fact it was not a long delay and also they responded direct to my e-mail

If you have query it is best to e-mail them direct first rather than put complaints on the website or any other website

The response to my e-mail was prompt and efficient

Hence the higher rating

Also it is a second hand book so things are not going to be perfect - as long as all the pages are there then it is fine

J
3 years ago

I ordered a book well over a month ago and have ne...

I ordered a book well over a month ago and have never heard a word from them since the order date. I have sent four emails and even spoke to a rep on the phone once, who took my order number and promised I would be getting a call - NOPE. I am extremely disappointed at zero communication from the company. It looks like they have my money and I have no book. Rip off.

R
4 years ago

Condition: very good ....

Condition: very good ....
Update:
I received the refund immediately. The customer service is actually very good.

About Wob | World of books

Wob | World of Books is a leading online retailer of second-hand books with a massive collection of over 2 million titles. The company, formerly known as World of Books, has been in the business for several years and has established itself as one of the most reliable sources for used books. With free UK delivery, Wob offers an affordable and convenient way to access a vast range of literature.

At Wob, we believe that every book deserves a second chance. Our mission is to promote sustainability by giving pre-loved books a new lease on life. We source our inventory from various places such as charity shops, recycling centers, and libraries to ensure that we have an extensive selection of titles across different genres.

Our website is user-friendly and easy to navigate. You can browse through our collection by category or search for specific titles using keywords or ISBN numbers. We also offer recommendations based on your browsing history and purchase history to help you discover new authors or genres.

We take pride in the quality of our books and ensure that each one goes through rigorous quality checks before being listed on our website. Our team consists of experienced book lovers who are passionate about providing customers with the best possible experience when shopping for used books online.

In addition to offering affordable prices on used books, we also have regular sales and promotions throughout the year. Sign up for our newsletter to stay updated on upcoming deals and discounts.

At Wob | World Of Books, we understand that buying used items online can be daunting at times; therefore, we offer hassle-free returns within 30 days if you are not satisfied with your purchase.

We value customer satisfaction above everything else; hence we strive hard to provide excellent customer service at all times. Our dedicated support team is always available via email or phone call should you need any assistance with your order or have any queries regarding our products or services.

In conclusion, if you're looking for an extensive collection of high-quality second-hand books at affordable prices with free UK delivery - look no further than Wob | World Of Books! Browse through our vast selection today and find your next favorite read!

Wob | World of books

Wob | World of books

3.2