Reviews 10
Filters:
Rating
Language
Sort:
Most recent

Went there knowing I wanted a Toyota (I miss my fo...

Went there knowing I wanted a Toyota (I miss my four runner!) just wanted to look at the Ravs, because I am on a very tight budget with my recent personal life changes and finances. Al Perez (recommend him!) showed me some beautiful smaller sized SUVs on the lot, but then I sat in a Camry on a whim, and loved it. THEN the sales manager decided he could get me a better deal on the BRAND NEW 2022 Camry and pulled around one special from me that wasn't even on the lot (just came in!) they took amazing care of me, and I bought it on the spot (oops). So my trip to just look at cars left me in a stunning new car. This is my second new car I've bought from Wolfchase Toyota. And my next car (hopefully a brand new four runner again!) will be from there. Thank you guys for taking care of me when I needed it most!

I can truly say I ve never had a better car-buying...

I can truly say I ve never had a better car-buying experience than with Courtney Young at Wolfchase Toyota. We visited all of the Toyota dealerships in north MS and Memphis area looking to purchase a 4Runner. All of the other salespeople we dealt with were pushy and wanting to just sell whatever they had on the lots, even though it wasn t what we were truly wanting. Wolfchase Toyota was the last stop on our list. We were greeted by Courtney and she was attentive to what we were looking for. Even though they didn t have exactly what we wanted on the lot at the time (there s a shortage not anything in their control), she took the time to sit down and find one in Toyota s database that was still being built in Japan at the trim level we were wanting. She made the process very easy and smooth, was up-front and honest with us, and answered all of the questions we had. The 4Runner took a couple of months to make it here from Japan, but she kept us updated along the way. When it arrived, it was the best buying process we ve ever had. She made sure it was exactly what we wanted. The finance manager, Brian, was also great to work with. We took our time going through the paperwork and finding the right warranty package that would best suit our needs. He was very patient, didn t rush us, and worked with us to accommodate exactly what we wanted instead of pushing what we didn t need. We also visited the parts department to purchase some steps for the 4Runner before we left the two gentlemen there were friendly and helpful as well. You don t find this type of service and people at dealerships anymore! This experience has stuck out to us and when we are ready to buy again, we will coming straight to Courtney at Wolfchase. Thank you!!

I bought a brand new Corolla from them in 2016. Lo...

I bought a brand new Corolla from them in 2016. Loved the experience, great sales guy, attentive and super helpful. My experiences since have remained the same! Service department is on top of their game. They do a good job everytime. Big thanks to service advisor Trevor Donovan! Took care of me in no time with a set of new tires!! Thank you Wolfchase Toyota! Keep up the good work.

The cars are not that bad. However, we had a HUGE ...

The cars are not that bad. However, we had a HUGE issue with the sellers . No one approached us. We had to go in and ask for a seller. The only person who approached us was a Toyota mechanic. He was a WAY better seller than any of the actual reps. We were so close to purchasing a car here, but the customer service we receive was not satisfactory. All of the sellers that we dealt with were lazy. Not going there ever again!

The best new car buying experience I have ever had...

The best new car buying experience I have ever had. My salesman Eric was informative without being pushy. Matt the general manager is personable and engaging. I can not remember the the name of the person in the finance department, he deserves a raise because we completed the process in about 25 minutes! I was given a flash drive with all my paperwork and was driving out with my new Highlander! I normally would rather have a root canal than go through the normal process of buying a new car, but these guys have it down.
I highly recommend!!
Thanks guys!!

If you want to find a great vehicle and a fantasti...

If you want to find a great vehicle and a fantastic staff then this is it. I couldn t have been more satisfied with the whole experience and I m loving my RAV4! Thank you Wolfchase Toyota! You made me feel like family!

Courtney the sales associate and Mike the finance ...

Courtney the sales associate and Mike the finance associate were phenomenal!! I just bought my 4runner and have never felt so good about a purchase! This is by far THE BEST customer service I ve had in the Memphis area and the team deserves praise!!! Mike was able to beat my credit union s interest rate and I couldn t be more grateful! Courtney was very attentive and treated us like family. I recommend her to anyone looking for a vehicle! Thank you so much!!!

This is a very good place to buy a Vehicle Mrs Ni...

This is a very good place to buy a Vehicle Mrs Nicole was our salesperson and she was awesome. She was very easy to deal with, never pushy and overall great and fun person to deal with. Xena and Tammy really worked hard to get us the best possible note and help me get within my budget. I was really hesitant about going to a BIG dealership before but now I will be back to Wolfchase Toyota THEY ARE GREAT

My sales representative Quinton was amazing. He wa...

My sales representative Quinton was amazing. He was very patient with me. There wasn't a question that I couldn't ask him. He was ALWAYS available for my questions/concerns. Explained everything in details to me. Finance manager Mike was great. He viewed every finance option the was best for me. I'm sooooo excited/pleased/satisfied with my purchase

Be sure to ask for Bryan Rhodes. He made the buyin...

Be sure to ask for Bryan Rhodes. He made the buying experience wonderful. There were no hidden agendas, just a willingness and desire to help you get what you want. Ask for him. You won't be disappointed.