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When I went to check out it said there was an erro...

When I went to check out it said there was an error and didn't go through, so I ordered again. Next day I called customer service they told me something that didn't happened the way they said. When all was said and done I finally received only one of what I ordered. Waiting on my credit card bill to see if everything is correct with them. Hesitate to order anything again.

Most of the items were for my house, EXCEPT for th...

Most of the items were for my house, EXCEPT for the doggy t-shirts I ordered for my "Goddog", Ashton. Not only were they cute as could be, the medium size was actually a medium and fit her perfectly.

although shipping took longer than usual due to pa...

although shipping took longer than usual due to pandemic, I was pleased with all the items in my order. Quality was excellent. Three items were purchased as gifts; and recipients were extremely happy.

I ordered 2 of the same top, & 5 find the word boo...

I ordered 2 of the same top, & 5 find the word books & they only shipped 1 of my ordered/paid for tops. The b/l showed 2 were filled/shipped; but only 1 was shoved in the plastic bag at the top. 2 face masks I ordered & showed in stock, were back ordered. So I wait for my masks & my top.

They always add a handling charges of $5 or so; th...

They always add a handling charges of $5 or so; their checkout process is not intuitive; the email confirmation only includes the order number, not what was ordered, not what it cost, not what means were used to pay for it

HORRIBLE CUSTOMER SERVICE!!! I am a longtime cust...

HORRIBLE CUSTOMER SERVICE!!! I am a longtime customer for over 15 years and a very good one. I purchased a Snowman Thermometer which is not functioning, but because it is over 60 days since I purchased it, they will not give me credit or an exchange. It is a $10 product. Crazy when I spend over $200 with them a year. I would not recommend purchasing products from this company because they may not work properly and they will do nothing about it. I would recommend LAKESIDE COLLECTIONS.They sell similar products and have a wonderful customer service team!!

I was a bit disappointed with the purchase but the...

I was a bit disappointed with the purchase but the furniture covers were very inexpensive so I guess I can't complain too much. The furniture cover for my love seat had two small hole in the fabric that I had to sew up. I haven't washed them yet so we will see how they hold up. Other than the holes, the covers were beautiful and just what I wanted.

The quality of the items I ordered are dime store ...

The quality of the items I ordered are dime store cheap. Some of it had to be repaired by me and the amount of time it took to get the product was longer than promised. I will not buy from this source ever again.

The table cover was ment to be a

The table cover was ment to be a
Christmas decoration for my patio it arrived just a couple days before so didnt give me time to display it. It is very pretty and I will save it for next year.

I had no idea of Winston Brands, Inc. I only knew...

I had no idea of Winston Brands, Inc. I only knew of Collections, ETC. and have done business with them for years. They offer a wonderful assortment of items at reasonable prices with very good quality. I really enjoy looking through their catalog or browsing their website. I highly recommend !!!

Took a while to get my order (maybe because of Cov...

Took a while to get my order (maybe because of Covid). 2 of my 6 items I am returning. The M pants are made for someone with bigger thighs. Waist is great, but legs too roomy. The M shorts fit great for me.

I receive a partial order set to antique bronze pl...

I receive a partial order set to antique bronze planters and Solar gutter light. I love the antique planters they look Really nice. My purchase took 3 weeks for delivery. Still waiting for the rest of my order.

I received the order in timely fashion and was ver...

I received the order in timely fashion and was very happy with it, except the main item I ordered was not as described on the website. I returned that particular item and am awaiting a reply on whether the company will refund the shipping costs since I sent along the copy of the incorrect description as well.

Winston Brands, Inc.

Winston Brands, Inc.

4.3