They quoted a double front door for my contractor and when they delivered it they had built a single door entry. Contractor argued with Mark but he wouldn t budge. He also sent 3 smaller windows where there was supposed to be 2 large windows which they would not make good on. I called to see if they had the front entry door hardware and Mark was rude and thought I was attacking their work. I wasn t at all attacking his work. All I was doing is trying to find out what hardware would be a good choice for this door because of the area I had to work with. I will not use this company again. Bad all around service. Stay away.
Great place for doors and friendly staff. If you need something better than big box or unique.
Poorly managed company with terrible customer service. If you have a schedule you re trying to stick with, go somewhere else! I m a repeat customer and things at this company have been going downhill. I ve been trying to get windows ordered for 3 weeks now and it s just been crickets every time I leave a message. I have told them I m ready to order and pay today, but still get no response. With this kind of treatment I ll be finding another window company to work with. I ve heard of similar treatment from fellow real estate investors as well recently. This company s long tenure in this area will be coming to an end soon if they don t make some changes soon. I called another window company today and set up an appointment for tomorrow. They said they can have windows on order by tomorrow. Don t waste your time with Windor, call around to their competitors if you want to be treated like an appreciated customer.
I needed a 6-foot threshold for a double door on a Saturday. Lowe's and Home Depot do not carry these. Someone recommended wind or and I called them and they were more than happy to help. The quality of the threshold was outstanding. It was all synthetic and very heavy duty. Looks great on my clients home. Will definitely add them to the list of vendors I use!
I called them and they were very informative they did t ha r what I was looking for but they pointed me in the right direction very helpful.
Windsor had everything I needed and took care of me with the most excellent service and friendliness.
Went in for a basic door project, they spent time with me, super customer service, now it's up to me to get the measurements, thank you, Merv H.
Wonderful and speedy service. Purchased a door insert for an external door, was knowledgeable about what I was talking about without much knowledge, was a fair price, and ready in seconds. One of the only reptuable business still around.
Website states you are open til 1 PM on Saturday. Made a special trip to look at doors and you were closed at 11 am. No one answered the phone and I could not leave a message. Not good for business.
