WillScot Container Sales
WillScot Container Sales: If you're considering WillScot for modular office or container solutions, I strongly advise you to look elsewhere. My experience was a complete disaster from start to finish.
The original container was supposed to be watertight. Instead, it arrived riddled with holes and clearly hadn’t been inspected. The driver didn’t even bother to check the unit before dropping it off. Delivery was rescheduled multiple times due to driver availability, each time with vague excuses and no accountability. The initial driver promised to handle the replacement, but that never happened. It took several calls just to get a replacement scheduled—and even then, more delays followed. Getting the correct unit took far too long. Every step of the process was slow, disorganized, and required me to chase down updates. I was constantly left in the dark. Because of WillScot’s incompetence, I had to pay for storage for personal items that should’ve gone into the container, plus mileage for repeated trips to a location three hours from my home. WillScot offered no compensation, no apology, and no accountability. Our sales rep was nearly impossible to reach. Emails went unanswered, calls were dodged, and when I did get through, I was met with vague responses and empty promises. It felt like they were just waiting for me to give up. Despite multiple requests to address the customer satisfaction issues, WillScot failed to respond or take ownership. Once they have your money, you’re on your own.
