Wickstrom auto group Reviews

Went in for an oil change. Friendly service advisor. Fast service including tire rotation.

I found my way into your store while looking for a new car! I was greeted promptly. All the employees were so friendly! But Aj is what took my experience over the top. He was so knowledgeable about all the products being sold at your establishment, and was very helpful in my decisions on which car I wanted, and why I would want that car. I will definitely be coming here again, and asking for Aj!

Excellent service department. Eric, the service advisor, was thorough, professional and friendly.

So happy with our recent experience at Wickstrom! These guys (and gals!) ROCK and know how to treat their customers right. We appreciated all the time and attention they gave us, even though we were very slow to make our decision. After multiple trips and several phone calls, we finally decided on the prefect vehicle for our family. Special shout out to our sales person, Rae, who was very patient with us, answered all our questions and put us into the perfect car. Also, thanks to Managers Ryan and Todd who were able to help Rae get us a solid deal. Friendly, professional, good value, honest and they actually had a pretty good selection, considering how deleted the new car supply is right now. Highly recommend Wickstrom!

I love the service I get at Wickstrom Jeep in Barrington. I always feel treated fairly even on some of the expensive maintenance/repair issues (not many, fortunately, on my 2015 Jeep Grand Cherokee with about 110,000 miles. They communicate well and often answer questions thoroughly. On two occasions, without me asking, a service staff-member sensed my unease with the process and pushed the issue up the chain where I had further explanation, management heard me out and made some much appreciated, modest efforts to ease my burden.

I have recommended them and will continue to do so.

If I could give a zero star review that would actually be my preference. The experience from the start was not great. We drove 4 hours to purchase this vehicle. I was hesitant to drive that far considering we had not seen the truck yet but More

Excellent, I needed a headlight replaced in a hurry. The Wickstrom team got me and out quickly so I meet my commitments The staff is very professional and customer focused.

Top notch all the way, made my buying experience great. Will always buy my Ford vehicles at Wickstrom. Ask for Michelle McCormick, one fantastic lady!

10/10 recommend for all car buying needs. I would highly recommend Michael K, as he is extremely friendly and works hard to find the best deals and get you into whatever vehicle you're looking for. Big thumbs up.

Super helpful and pleasant. Michael K was very helpful with any and all questions. Wonderful experience.