As a small business owner, I was drawn to the prom...
As a small business owner, I was drawn to the promise of cost-effective payment processing solutions on their website. However, the reality fell short of my expectations. The sign-up process was smooth, but I encountered unexpected fees that were not clearly outlined during the initial discussions. 🙁 The customer service was polite but seemed understaffed, resulting in longer wait times when I needed assistance. On a positive note, the payment processing system itself was reliable, but the overall experience left me feeling unsure about continuing with this company. I appreciate the potential cost savings, but transparency and responsive support are crucial for building trust with customers.