Dangerous and dishonest.
Whites were contracted to return my motorcycle to a safe and roadworthy condition, investigate a knocking from the engine, repair the main stand and investigate play in the swing arm. Whites had the bike for over 3 months and charged over £12K for the work. The machine was returned with multiple fuel leaks, misaligned rear wheel, sticking throttle/damaged throttle cable and the stand was not repaired. I contacted Whites who denied touching these items, even though they sent pictures contrary to this. They then pathetically said that they didn’t realise they were meant to fix these items. What part of safe and roadworthy is so difficult to understand.
The bike was returned to Whites where they attempted to realign the rear wheel but left the chain excessively tight. They replaced the insecure perished fuel hoses with oversized items and proceeded to state there was nothing wrong with the bike, it was totally roadworthy and rode like a dream. The bike was returned to me, it still had multiple fuel leaks that had not been checked as there was no fuel in the tank. I asked Whites how it rode so well with no fuel and a mileometer that had increased by less than 1/10 of a mile. Whites stated they would get witnesses to say it had all been done.
Whites charged over £750 for spares. I requested multiple times for receipts to prove these spares were purchased, no receipts have been produced, leading us to think the spares were never purchased, this is fraud. Receipts/invoices have been requested for all monies paid, none have been produced, possibly as Whites are not declaring their income to HMRC. When they have provided receipts to other customers they have not been proper VAT receipts, again possibly indicating monies are not being declared to the taxman. Concerns are now being reported to HMRC and Trading Standards, easily done via Citizens Advice, who have advised the more complaints received the more chance of prosecution or conviction.
Whites are also guilty of total misrepresentation of their operations. Neither Whites Bodywork’s nor Whites Vehicle Transport are registered with Companies House. The 4 individuals listed on their web site are now being investigated and added to the Trading Standards complaint. They have numerous fake reviews across the internet, there are more than 20 on their Facebook pages alone. Trading Standards are now being made aware of this misrepresentation.
When I mentioned Trading Standards on Whites Facebook page they immediately blocked me. Why would they do this if they have nothing to hide.
