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R
3 years ago

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F
3 years ago

Used this hotel for the first time over a 2 week ...

Used this hotel for the first time over a 2 week period for business meeting including accommodation for delegates. Food and accommodation was great and all staff were fantastic, nothing was too much
trouble. Ideally located too to enjoy Worcester. Thank you too to Sammy who helped organise the event with me. Would recommend and will use again.

A
3 years ago

Nice venue, beers are good prices considering it a...

Nice venue, beers are good prices considering it a hotel. I was at an event where we have decided 3 courses. Pate was okay the chicken was okay but the vegetables were like they've been microwave from frozen and tasted of nothing but water. Service was good. Keep the service but update the food..

P
3 years ago

Pros: Clean, spacious rooms, friendly floor cleane...

Pros: Clean, spacious rooms, friendly floor cleaner, lovely breakfast which can be included into price, central location, car park. Cons: Quite stiff personnel at reception, the worst toilet I have ever seen in a hotel, had to flush up to 15 times to get it clean and had to argue with reception to get a toilet brush, no bum gun, uncomfortable bath tub for shower. Hotel is basic 3 star hotel, breakfast 4 stars but toilet pulls down the overall rating to 2.

T
3 years ago

Used gym and bar facilities only.

Used gym and bar facilities only.

The bar is OK, on the expensive side for drinks but the atmosphere and people are very friendly.

Gym is very outdated, the equipment is rusty and not very well kept after, same with Sauna and swimming pool.

J
3 years ago

We recently stayed here for a wedding that was ons...

We recently stayed here for a wedding that was onsite. The staff was very pleasant and the accommodations were nice. The breakfast was plentiful, with several made to order options (check the card). WiFi was included for all guests, which was a nice plus.
Only draw back was the bedsprings were very noisy.

J
3 years ago

Room was unfortunately located near a fan outside ...

Room was unfortunately located near a fan outside on the roof so there was a fair bit of ambient noise in the room, but it wasn't too bad. The room has everything you need, bed a bit firm but I had a pleasant sleep. In a good location with everything nearby.

J
3 years ago

Very efficient check in room really good however, ...

Very efficient check in room really good however, because at front of hotel was really noisy but with earplugs not so much of a problem. All staff fantastic very friendly and helpful. Breakfast all you could ask for. Would I return? Absolutely!!

J
3 years ago

Very poor for a 4 star hotel, will not be returnin...

Very poor for a 4 star hotel, will not be returning and rude staff, the receptionist Martino was rather abrupt and off putting when asking questions. Looked down on you and made me and my family feel unwelcome. The rooms itself are outdated and very thin walls mean you can hear anyone and everyone!

A
3 years ago

Hotel is well placed and easy to find. Room was n...

Hotel is well placed and easy to find. Room was nicely decorated. The bed and pillows seemed new but were not very comfortable. Noisy room on the front despite new double glazed windows. No mention of car parking charges when I booked over the phone.
Reading this back, it reads like a damning review but it was more than adequate for our stopover. We didn't use any of the facilities, which do sound rather good.

T
3 years ago

Tidy and well managed. Polite helpful staff. Good ...

Tidy and well managed. Polite helpful staff. Good parking . Central Worcester location. Restaurant / evening meal very good and buffet breakfast 'fantastic'. Have stayed on business visits to Worcester several times at the White House including weekend stayover.Highly recommended.

J
3 years ago

Good location right be station and also close to a...

Good location right be station and also close to all amenities. Considering it's central location you might assume parking is limited or non existent. Actually there is a good size car park around the back. Also close to a wetherspoons. Rooms are clean, only minor niggle is that the noise from the high street can be significant. Breakfast was decent.

P
3 years ago

Lovely hotel been here about 8 times this year and...

Lovely hotel been here about 8 times this year and first time yesterday 21/12 I was spoken to very rudely by a member of staff as checked in at 3.15 a male staff member never saw b4 and hope I never do again

B
3 years ago

Hotel is in a perfect location for a lone travelle...

Hotel is in a perfect location for a lone traveller to be able to go out at night and not have to get a taxi to go back. It's an old building replete with sweeping staircase. There is a restaurant and a bar but I didn't use them as quite pricey. The room was lovely, quaint and quirky. The bed was super comfy and the shower was the best I'd ever used! Lovely place, would highly recommend.

S
3 years ago

We got married there on Sunday and the staff where...

We got married there on Sunday and the staff where amazing. They truly made our day. The three course meal was outstanding and the evening buffet was to die for. They honestly couldn't do enough for u. The rooms were really good sizes for the bride to get ready in. The morning break fast was buffet style and the bacon was thick cut, the sausage was local. The whole experience was amazing. Thank you to the team there. Anyone looking for a place to get married should look here.. five stars.

E
3 years ago

came here with my family on a weekend as we had a ...

came here with my family on a weekend as we had a family birthday in the area,great hotel very clean ,nice facilities albeit busy,good staff and not a bad price ,only thing i could say could do with improving is the internet access and speed.

G
3 years ago

We were pleasantly surprised with this hotel. We w...

We were pleasantly surprised with this hotel. We were reserved a parking space on arrival. The room we had was spacious and very clean. The buffet style breakfast was great and the girls on reception were very helpful. Really cannot fault anything about our stay at The Whitehouse Hotel, we will definitely use it again.

K
3 years ago

I stayed in this hotel for four nights. It's an ex...

I stayed in this hotel for four nights. It's an excellent hotel. I had a large room with a comfortable bed. The room was well equipped and very clean. They serve a very good buffet breakfast and really tasty food for dinner. All the staff were friendly and helpful. I'd happily stay here again.

A
3 years ago

Spent a weekend here in January. Really liked the ...

Spent a weekend here in January. Really liked the vibe. Location is perfect: city centre. It has a spa which was included in the price: pool, sauna, jacuzzi and a steam room. We had a good time, though we were lucky that there were not that many people, I guess it can get a bit crowded in other times of the year.

S
3 years ago

Good location, staff so far all friendly. Car park...

Good location, staff so far all friendly. Car park is very expensive, room dated but very clean. Gym decent for a hotel but pool etc very dated and needing upgraded. The noise from seagulls on the roof day and night gets rather annoying, even if window is closed you can still hear them.

T
3 years ago

Felt it was over priced as room was fine but not s...

Felt it was over priced as room was fine but not special granted it was very clean with tea coffee ect, service was instructive but not friendly, the maid was knocking at 8:15 when check out was till 10 do felt I was being rushed to leave not what I wanted on my relaxing trip to Worcester

v
3 years ago

Everything about this hotel is first class. Really...

Everything about this hotel is first class. Really friendly and helpful staff. Any problem is sorted out immediately. Excellent value breakfast and the leisure facilities are great. Stayed from boxing day till Sunday and enjoyed every minute. Even the loud rude family that were there at the time couldn't dampen our spirits. Thanks to all staff. Happy New year .

A
3 years ago

I visited the gym. I found the gym to be relativel...

I visited the gym. I found the gym to be relatively small, although has all the necessary equipment, it was all quite close, so had there been more than a few people in there it would have been difficult to use certain machines. The changing rooms were not nice and had broken benches. The pool and sauna were lovely, but again too small, more than a couple of people in the pool and it felt full.

C
3 years ago

hotel staff were not exactly polite, the rooms wer...

hotel staff were not exactly polite, the rooms were reasonably clean but not exactly spotless. The breakfast was ok but again not amazing, and one of my pet hates is that the orange juice isnt acctually fruit juce more like squash. have yet to have an evening meal so hopefully this is better.

A
3 years ago

Good hotel in a central location.

Good hotel in a central location.
Room very clean.
Very friendly staff and helpful at all times.
Breakfast is delicious and recommended for the price.
Pool / sauna / steam bath for relaxation is provided.
Fitness center is a bit old, but everything is there that is needed for training.
After a 4 week stay, I can happily recommend the Withehouse.
--------------------------
Good hotel in a central location.
Room very clean.
Very friendly staff and helpful at all times.
Breakfast is delicious and recommended for the price.
Pool / sauna / steam bath for relaxation is provided.
Fitness center is getting a bit old, but everything is there.
After 4 weeks of stay I can recommend the Withehouse.

G
3 years ago

Nice spacious rooms for a single. Conviently locat...

Nice spacious rooms for a single. Conviently located for Foregate St Station and City centre. Nice interior on ground floor with the grand stair case as the centre piece. Breakfast was OK. Only drawback and this is not the hotels fault was the near by University of Worcester student housing where could hear the anti social behaviour.