As a customer of this agency, I found the services...
As a customer of this agency, I found the services to be satisfactory overall. The website could use some improvement in terms of user-friendliness and navigation. The information provided was helpful, but there is room for enhancement in making it more easily accessible. The customer service was average, as the staff seemed knowledgeable but could have been more attentive and engaging. However, the agency's dedication to serving the elderly and disabled in the community is evident and appreciated. I hope to see improvements in the future to better meet the needs of their clients.