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Based on 9 reviews, listing data and website checks · updated yesterday

What is Whats?

Whats is a business that offers operational management for WhatsApp through a platform called Zapper. The company centralizes, protects, and transforms WhatsApp conversations into business intelligence. They provide tools for governance, compliance, and automated risk signaling to help manage operations.

How does the AI agent function within the Zapper platform?

The Zapper platform features an AI agent that can respond to or summarize conversations within the company's operational policy. Sensitive actions require approval before being sent, ensuring that the AI accelerates processes while human teams retain the final decision-making authority.

What technology is used for intelligent mass messaging?

Users can create intelligent mass message campaigns using a hybrid technology that combines the official WhatsApp API with WhatsApp Business accounts. This approach aims to deliver more efficient results at a lower cost compared to using a single method.

How does the platform adapt to different team roles?

The service is designed to adapt to different team needs, offering specific angles for sales, support, marketing, and legal/compliance teams. Each team gets the same platform but with a different focus to maximize their specific operational goals.

How does the platform handle data storage and history retention?

The system automatically stores and visualizes all messages and files, ensuring that the conversation history remains within the company even when team members leave. This feature supports long-term data retention and accessibility.

What special offers are available for new customers?

The company offers a Black Friday promotion that includes a 20% discount on the monthly fee and a 50% discount on implementation costs. Additionally, they provide double credits for AI usage and message dispatches during this period.

How are daily performance metrics delivered to the user?

The platform provides daily indicators and insights regarding volume, response time, and conversion rates without requiring the user to export spreadsheets. These metrics are updated automatically to help track performance.

How does the platform handle automated risk governance?

The service allows users to configure policies and rules that run in the background to automatically signal risks to managers. This governance feature helps maintain compliance without manual intervention.

What is the core value proposition of the Zapper platform?

The company claims to transform data into insights through AI that analyzes communication to generate strategic metrics. This process aims to turn raw conversation data into actionable business intelligence.

What specific operational blind spots does the platform address?

The platform includes functions and automations specifically designed to eliminate blind spots in operations, ranging from risk signaling to conversation summarization. Each function targets a specific operational gap.

What monitoring capabilities does the dashboard offer?

The service provides a dashboard for monitoring campaigns and risks, allowing managers to configure policies that run in the background. This ensures continuous oversight of WhatsApp operations.

How are AI agents configured to operate within the platform?

The platform supports agents of artificial intelligence that can operate within the company's operational policy. These agents are configured to respond or summarize conversations while adhering to set rules.

How does the platform tailor its solution for different users?

The service is described as a solution that adapts to the user's operation, providing a different angle for each team type. It is marketed as a tool that centralizes conversations and helps track negotiations.

What is the official website of Whats?

The official website of Whats is whats.ws.

How is Whats rated on Trustburn?

On Trustburn, Whats has a rating of 4 out of 5 based on 9 reviews.

Based on reviews, listing data and the company's website. Verify anything important with the company directly.

Grinol Bansod
Reviews 1

💖 I'm absolutely in love with the service provided by Whats! The team is amazing and always ready to help. The website is user-friendly and provides all the necessary information. This is definitely a company I trust and would recommend to anyone. Keep up the great work! 🌟

Buddy Bengal
Reviews 1

I had a great experience working with Whats! The staff was very friendly and helpful. They provided excellent customer service and were able to address all of my concerns. The website was easy to navigate and had all the information I needed. I highly recommend Whats to anyone in need of their services!

Jabira Farzana
Reviews 1

The service provided by this company is outstanding! I was extremely satisfied with their professionalism and attention to detail. The website is user-friendly and easy to navigate. I will definitely recommend this company to my friends and family. Keep up the good work!

Ebuah Sang
Reviews 1

I recently used Whats for my business needs and I must say, their service is top-notch! From start to finish, they exceeded my expectations. The website is intuitive, and their team was very helpful. I will definitely continue to use their services in the future. Highly recommended!

Terry Thrower
Reviews 1

The service provided was phenomenal! I was blown away by the level of professionalism and attention to detail. The website is user-friendly and provides all the necessary information. I highly recommend Whats to anyone in need of their services. You won't be disappointed!

Austin Miller
Reviews 1

👏 I'm extremely happy with the service I received from Whats! Their team is very knowledgeable and helpful. The website is easy to use and provides all the necessary information. I will definitely be using their services again in the future. Keep up the good work! 🌟

Mario Stefano
Reviews 1

I recently had the pleasure of using Whats for my business needs and I couldn't be happier with the service I received. The team is professional, knowledgeable, and provided excellent customer support. The website is easy to navigate and provides all the necessary information. Highly recommended!

Markus Roggen
Reviews 1

I have been using Whats for a while now, and I have nothing but positive things to say about their service. The team is knowledgeable, responsive, and goes above and beyond to ensure customer satisfaction. The website is user-friendly and provides all the information you need. I highly recommend them!

Tammy Wietbrock
Reviews 1

💯 I cannot express how much I love this company! The team at Whats is absolutely amazing! They go above and beyond to ensure customer satisfaction. The website is fantastic and provides all the necessary information. This is by far the best company I have ever worked with. 👍

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About Whats

Website
whats.ws