Had to send window package twice because manufactured incorrectly. Screens didn't fit. This cost us a lot of time and money. Two extra large panes have spontaneously burst and WW will not cover. We have each incident on security film--no thing struck the windows, they burst out of the blue. We have spent $30k in repairs for these two panes. The list is longer, but in general working with Western has been a nightmare.
I am an architect and a builder. I ordered three six figure 7000 series window packages. Terrible product. Terrible craftsmanship. Terrible handling of orders. The windows are not square, hinges are not attached to doors, install is a nightmare.
We had 2 sliding glass doors installed less than 2 years ago. The sliding glass doors both work flawlessly. Our problem is with the handles, screen door hardware, and sill plate. Our handles both started rusting within the first year. Rainbow glass and mirror in Maui took care of the first handle within a couple months. Now we have been waiting since January to have our screen door wheels replaced, (they have rusted through the aluminum frame) the second handle replaced, and Western Windows is also supposed to be supplying a new stainless track guide for the screen door. The wheels on the screen door have eaten into the aluminum frame completely. For more than $16,000 dollars for two doors installed and a ten year warranty I hoped for more durability and better warranty service. Local installation company put the blame on Western Windows not following through with the replacement parts. I'd appreciate it if Western Windows would contact me directly. I'm tired of the run around and just want my doors fixed properly.
Cheap company,won't even hire a homeless person and people wonder why homeless people don't work cuz they don't get hired
This company is requiring all employees to still work in the office despite 30 confirmed covid 19 cases in the workplace. The employees lives are being put at risk as well as their family's lives all to make money. It seems their products are poorly made and installed based on reading the reviews. Avoid this company unless you want covid.
Update now over 40 people have Covid. I wonder if their insurance companies know what a law suit this is going to be?
So I just started in the maintenance department. An I'm still training. But overall.it has been an intense training experience. All positive!! Amazing management but growing so fast.... I love it!! Great, great place to work... But if your lazy,,no need to apply! Great benifits etc..etc.. looking for longevity for sure.They will keep you busy. ! That's a good thing.
This company is based out of Phoenix. While our hospitals are overflowing with coronavirus victims and our teachers are petrified to return to work, this company is forcing employees to work in offices when the work can be done remotely. Dozens of employees have caught coronavirus and the company has not provided any type of meaningful response or instituted any kind of work from home policy. Please do not do business with them.
They're dedicated to their craft, I don't think anyone walking in will doubt that, but they talk big a game about being "non judgemental" (my words not theirs), friendly, and ACCEPTING.... I'll let you judge that yourself because that was not my experience with them personally.
Western windows is a beautiful clean production site I've ever seen. Two thumbs up
I've used western window system for my primary and secondary house and love it everyday. My most recent project was for a 20' multi slide system. It's definetly not cheap but worth every penny. If you need that WOW factor for a project...this is absolutely it! Thank you for making such a quality project and love that I'll helping a local company.
westernwindowsystems.com
