Very nice hotel with a friendly and professional staff. There's also easy access to great food since they offer dine in or take out from Ruth Chris steak house. Although they have a beautiful resort style indoor pool it was closed because of Covid. However, I highly recommend staying here!
First things first; hotel is in a good location, the room I stayed in was pleasant and quiet. I think there's enough spacing between each room so you don't hear your next door neighbor.
Refrigerator and decent coffee maker. Plenty of parking, and Ruth Chris steakhouse is downstairs.
There is no free Wi-Fi.
The bed is comfortable, the pillows are very flat, the TV is very clear.
Overall decent for one night.
Definitely one of the better hotels in the area.
Came to this hotel with my husband for a quick getaway. First room they put me in had a used bar soap. We were then accommodated to another room. My cellphone fell behind the bed when I moved it I found a USED tampon and glasses. Security came upstairs took my name and number, no one has called. I personally called myself today in the evening and was advised that the manager already had my name and number. Currently almost 10pm the next day and still NO phone call. Pretty disgusting cleaning especially during covid. Also have pictures to show proof.
The food and customer service was on point I'll recommend this restaurant to anyone love this place
The Westchester Marriott seems to be taking advantage of and cashing in on the COVID environment. Pool continues to be closed, concierge lounge closed or does not serve food, and hotel restaurant is closed. Too many other local hotels have found a way to keep pools open and serve food, especially to elite members who spend many nights per year at their hotels. Disappointed with what was once a great hotel. Will stay elsewhere until amenities reopen.
Great classy hotel, very clean and quiet. The restaurant( Ruth's Chris) was opened. Excellent food. We will definitely be going back.
I would definitely suggest staying here, especially if you want a nice romantic view of the city or if you're looking for a hip-trendy place to stay in downtown to hang out and party. Its really a great location, and there's a lot to do in that area. Definitely booking another trip!
Top-notch facilities for events and accommodation. The ballrooms are spectacular. The guest rooms have lots of amenities. There are six elevators per floor. I am unsure if the food catered during an event in the ballroom came from the Westchester Marriott itself or an external company, but it was sumptuous! The reception s check-in and check-out were expeditious.
Everything was fine until at 6am when people started to leave our floor via elevator and it s so freaking loud. Holy hell. It s 6:14am as I write this and I can hear in excruciating sound levels every time the elevator opens on our floor. Be sure to request a room away from the elevator. Went from a 4 star experience to a 2 star experience really quickly because of this. Should not be a thing. Extra soundproofing by the elevators should be required and the sound should be lower in general. No disrespect to the hard of hearing. Extremely frustrated at 6:14AM!!!
This place is awesome it's great for a personal or business stop the place is clean and the staff is friendly
