Shout out to their service department! My low tire pressure came on driving down Manchester and I pulled into their service garage and as busy as they were they took the time to check my tires and recalibrate the car. Gave me the peace of mind I needed with out any hassle.
West county Honda was amazing! They were so easy to work with from the minute we walked in the door to the minute we left. Brett, Mark and Orlando are awesome! We highly recommend them and look forward to working with them in the future!
I had a lovely experience buying my used Ford Focus, the place was very clean and well staffed. Matt and Orlando were very helpful in finding me the exact car I wanted and needed, then making everything work out for me. They were even willing to work with my status as a first time car buyer and made this as stress free as possible. Will absolutely be back for my next car!
Recall visit went as expected, service department took care of recall within the prescribed time. Service reps were courteous and friendly
THEY SELL LEMONS
Please do not buy a used vehicle from this lot.
I bought a 2011 Chevrolet equinox in February 2021. Shortly after purchasing the vehicle there were several things that needed to be fixed. Less than 30 days cleared the check engine light came on. Not only did the check engine light come on but the car needed a completely new AC compressor and control arm fix that cost about $1000 total. At the time no one knew why am I check engine light came on or they didn t wanna take the time to figure out what it was. So I then drove my car to Chicago Illinois where they didn t correctly diagnose my car Either but they did read the code that the car was having a cylinder two misfire yet I spent $400 on new spark plugs and oil change. That cleared the check engine light for only 156 miles. I was told that the car was safe to drive. So once I got to Cleveland Ohio the check engine light was on before I even got there. Once I got here they told me that one of my fuel injectors was failing and that GM recommends that fixing all four injectors when one fails. So after the diagnostic fee and the steps leading up to figuring out what was wrong with the car plus fixing what s wrong with the car we are now looking at a grand total of $2,400. All dealerships also recommend that after 100,000 miles that the timing belt be changed which would have brought my total to $4,800. to remind you all of this occurred in April & May 2021. So when I called West County Honda back to ask them if there was anything that they could do give him the fact that they sold me a lemon. They told me there was nothing that they could do.
Jacob Shultz and the West County Honda team are great to work with. Jacob has great listening and communication skills and does not try to "up sell".
The support staff was very helpful and able to put together the purchase very quickly. We found what we were looking for and were able to drive the CR-V that evening.
The vehicle purchase was the quickest most satisfying I've experienced with a dealer.
Thanks Jacob!!
Oh my gosh there aren t enough great things I can say for this dealership!!! Absolutely amazing customer service and great attitudes. They got us in a great brand new car and made the process so easy and affordable. I would hands down recommend this dealership to anyone looking for a vehicle!! Jacob Schultz and Orlando were absolutely phenomenal!! I will be returning for another vehicle in the near future!!
I went into West County Honda to purchase a vehicle that I saw on the lot a day prior when the dealership was closed. The salesman I had the pleasure of buying my vehicle from was Brett V. He was very informative and made sure to try and do everything he could to ensure I was happy with my purchase. If you re planning on buying a Honda vehicle, I recommend this location and Brett as your salesman.
We had a great experience! After both of our parked cars were totaled - we were in a bind. Kris was answering all of our questions and was very friendly! He even gave us a ride back after dropping off our rental car at enterprise. This is the second car I ve bought from him Definitely recommend West County Honda!
For a while now I had been wanting to trade in my Honda Civic coupe with something more practical and suiting to my lifestyle. I m also a large breed dog owner. I went in today to look at my options with no expectations of finding a better fit. I was placed with salesman by the name of Brett. He was attentive & thorough to help me find a car that was perfect for me. He also went the extra mile to help me get to a payment that I felt I was financially comfortable with. I m very grateful for the amount of work he put in to make sure I left satisfied & comfortable in my decision. Thanks again so much. I love my new Honda HRV!
westcountyhonda.com
