Wellness Place

Wellness Place is a physiotherapy clinic located at 25 Millard Avenue West, unit 1C in Newmarket, Ontario, serving areas like Aurora, East Gwillimbury, Bradford, and King Township. They provide one-on-one physiotherapy, naturopathic medicine, chiropractic, and manual osteopathy services to help clients stay healthy and pain-free. The clinic operates as a direct-access healthcare provider, meaning patients can self-refer without a doctor's referral for most services.

The clinic offers a full range of evidence-informed services including pelvic floor physiotherapy, shockwave therapy, acupuncture, and private yoga classes. They also provide manual osteopathy, foot reflexology, and naturopathic medicine to address broader health concerns like digestion, fatigue, and women's health. Each service is designed to be tailored to the individual's specific goals and needs rather than using a one-size-fits-all approach.

Patients can self-refer to the clinic without needing a doctor's referral, as physiotherapists, chiropractors, naturopaths, and osteopaths are direct-access healthcare professionals. However, some extended health care providers may still require a referral for reimbursement, so it is recommended to check with your insurance company before booking. The clinic accepts cash, e-transfer, cheques, and debit/credit cards, and they offer direct billing for most insurance companies.

The clinic requires a 24-hour notice for cancellations; otherwise, a $40.00 fee applies for physiotherapy, chiropractic, or osteopathy appointments. For naturopathic appointments, the late cancellation fee is $100 for initial consults and $50 for follow-ups. If you arrive late, you will be treated for the remaining time available, but the regular booked fee still applies.

Ksenya Kharnam, the Clinical Director and Owner, is a Registered Physiotherapist who uses different techniques depending on how the patient feels during each session. She carefully tracks changes and adjusts the treatment plan accordingly, ensuring that care is not routine but highly individualized. This approach helps patients feel listened to and confident in their recovery plans.

The clinic's team includes licensed professionals such as Dr. Tatsiana Vovk, a Licensed Naturopathic Doctor, and Dr. Serguei Naoumov, a Licensed Chiropractor. They also employ Registered Massage Therapists like Tien Dao and Candate May, along with a Certified Manual Osteopath named Liliya Bluvshtein. This diverse team ensures comprehensive care across multiple wellness disciplines.

The clinic serves a wide region including Newmarket, Aurora, East Gwillimbury, Bradford, King Township, Richmond Hill, Whitchurch-Stouffville, Vaughan, Markham, and Georgina. Their location in the heart of Newmarket makes them accessible to residents in these surrounding communities who seek compassionate and skilled care.

Reviewers consistently praise the clinic for its professional, attentive, and knowledgeable staff, particularly highlighting Ksenya's expertise and individualized treatment methods. Many patients report feeling listened to and experiencing significant improvements in their pain and mobility after sessions. The clinic is described as highly effective, caring, and a great place with amazing doctors.

The clinic does not currently treat WSIB (Workplace Safety and Insurance Board) injuries or Motor Vehicle Accident (MVA) claims. If a patient chooses to have treatment for these types of injuries, they are responsible for the cost, and the clinic cannot bill WSIB or motor vehicle insurance directly. Patients should confirm their insurance coverage details beforehand to understand reimbursement implications.

The clinic's process involves starting with an assessment-led care focused on recovery, movement, and function, particularly for back or neck pain and sports injuries. They match patients to services based on their specific concerns, such as pelvic or pregnancy issues, headaches, or stiff joints. This step-by-step approach ensures that the right practitioner and technique are selected for each individual's condition.

The clinic operates as a single location with multiple services under one roof, allowing patients to access physiotherapy, chiropractic, massage, and naturopathic medicine in one visit. They emphasize building care around what the patient needs, whether it is pain management, mobility improvement, or overall well-being support. This integrated model aims to provide a seamless and efficient experience for all clients.

The clinic's website states that they are passionate about helping clients stay healthy, mobile, and live pain-free, which aligns with the themes found in their positive Google reviews. Reviewers often mention feeling confident in the recovery plan and appreciating the effort put into helping them. This shared theme of personalized, attentive care is a core part of their identity and patient experience.

The clinic's fees page is available for patients to review current service fees and billing information before booking. They also provide receipts for patients to submit to their insurance companies for reimbursement up to their coverage limit. Patients are encouraged to check their insurance plan details prior to their appointment to understand their coverage and any potential referral requirements.

Wellness Place is located at 25 Millard Avenue West, unit 1C, Newmarket, ON L3Y 7R6.

You can reach Wellness Place by phone at +1 (289)-648-3834 or by e-mail at [email protected].